This issue has now been resolved, and traffic has been successfully routed back to the normal connectivity path.
Some players may have experienced a brief disconnect during the transition. However, by synchronizing connection states before restoring the original routing, we were able to minimise disruption and ensure a smooth transition with little to no impact on player connections.
Posted 2 months ago.
Datacenter—
UTCJul 3, 2026, 23:19 UTC
Your time—
Identified
The cause has been identified and traffic has been re-routed temporarily to bring services online.
Once the fix goes into place, there may be a short drop as traffic gets routed back the correct way.
Posted 2 months ago.
Datacenter—
UTCJul 3, 2026, 22:19 UTC
Your time—
Investigating
We have identified a routing issue with our Dallas network. We have already engaged our upstream carrier as this fault lies within their network.
Updates will be posted as we have them.